At Golden Tours, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services, including hotel bookings, sightseeing tours, and airport transfers.
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, email address, phone number, and other details provided through contact forms or bookings
- Booking Information: Travel details, pickup and drop locations, hotel names, and service preferences
- Payment Information: Payment details processed securely through third-party payment gateways (we do not store card details)
- Technical Information: IP address, browser type, device information, and website usage data
How We Use Your Information
We use the information collected to:
- Process and manage bookings and payments
- Provide hotel, sightseeing, and airport transfer services
- Communicate booking confirmations, updates, and support
- Respond to inquiries and customer service requests
- Improve our website, services, and user experience
- Comply with legal and regulatory requirements
Sharing of Information
Golden Tours does not sell, rent, or trade your personal information. We may share your information only with:
- Service Providers: Hotels, transfer operators, and tour partners to fulfill your bookings
- Payment Gateways: Secure third-party payment processors for transaction handling
- Legal Authorities: When required by law or to protect our rights and users
All third parties are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Secure servers and encrypted payment systems are used to ensure your information remains protected.
Cookies Policy
Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. Golden Tours is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or updates to your information
- Request deletion of your personal data, subject to legal obligations
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
Golden Tours reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website signifies acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Golden Tours
Email: info@goldentours.com
Phone / WhatsApp: +91 98904 53513
Address: 109, Rewal Plaza Beside Kadbi Square Metro Station, Kamptee Road, Nagpur – 440014.